Last updated: November 20, 2025

Lake City Refrigeration & Restaurant Supply (“we,” “us,” or “our”) operates this website and store, including all related content, features, tools, products, and services (collectively, the “Services”), to provide you with a seamless and curated shopping experience. Our Services are powered by Shopify, which enables us to process transactions and deliver products efficiently.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment information.
  • Transactional Information: Order history, products purchased, services used.
  • Technical Information: IP address, device type, browser type, and usage data for website analytics.

All information collected is used only for legitimate business purposes, including order fulfillment, customer support, marketing (if consented), and improving our Services.

2. How We Use Your Information

We use your information to:

  • Process transactions and deliver products and services.
  • Communicate with you regarding orders, updates, or promotional offers (with consent).
  • Improve our website, Services, and customer experience.
  • Comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Shopify and other trusted third-party providers who help us operate the store, process payments, ship products, or provide customer support.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are required to maintain confidentiality and use your information only for the purposes we authorize.

4. Cookies and Tracking

We use cookies, web beacons, and other tracking technologies to:

  • Enhance site functionality.
  • Understand user behavior and improve Services.
  • Serve relevant advertising (where applicable).

You can manage cookies through your browser settings; however, some features of our site may not function properly if cookies are disabled.

5. Your Rights

  • Access and correction of your personal information.
  • Request deletion of personal information, subject to legal or contractual obligations.
  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact us using the details below.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their province or territory. We do not knowingly collect personal information from minors without parental consent.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Services constitutes acceptance of the updated Privacy Policy.